U JUMP
PRIVACY POLICY
YOUR INFORMATION, OUR PRIORITY.
At U JUMP, we understand that your privacy is important, and we value the trust you place in us when sharing your personal information.
This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the Australian Privacy Act 1988 (Cth) and the National Privacy Principles.
SCOPE
U JUMP is dedicated to ensuring the privacy and security of personal information obtained from individuals. This policy addresses the collection, use, and disclosure of personal information, as well as access to personal information and security measures.
DEFINITIONS
In this policy, the term “personal information” refers to information or opinions that identify an individual or can reasonably ascertain their identity.
INFORMATION WE COLLECT
We collect personal information that is necessary to provide you with our services, including:
- Contact details: Name, email address, phone number, and mailing address.
- Membership information: Membership type, class bookings, and payment details.
- Health information: Any relevant health conditions or injuries that may affect your participation in U JUMP classes (collected through our waiver).
The purpose of collection and the minimum information required will be communicated to you at the time of collection. If you choose not to provide the requested personal information, U JUMP may be unable to provide the products/services you require.
HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
- Providing U JUMP services: To process bookings, manage memberships, and ensure a smooth and enjoyable experience in our classes.
- Communication: To send you important updates about classes, schedules, events, and promotions.
- Improving our services: To better understand your needs and preferences, allowing us to enhance our offerings and provide you with a more personalised experience.
- Safety & Security: To ensure the safety and well-being of all participants in U JUMP classes and comply with legal requirements.
DISCLOSURE OF INFORMATION
We will not disclose your personal information to third parties without your consent, except where required by law or necessary to provide our services (e.g., payment processing).
DATA SECURITY
We take data security seriously and implement appropriate measures to protect your personal information from unauthorised access, misuse, or disclosure.
ACCESS & CORRECTION
You have the right to access and request corrections to your personal information held by U JUMP. Please contact us via email at [email protected] to make a request.
RESOLVING CONCERNS
If you have any concerns or complaints regarding the handling of your personal information, please contact us at [email protected]. We will address your concerns promptly and work towards a resolution.
CHANGES TO OUR POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.
FURTHER INFORMATION
For more information about privacy laws and your rights in Australia, please visit the website of the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.